Analogue, digital and VoIP
Every newspaper or magazine article that you read today will tell you that the technology world is changing. That traditional telephony is a thing of the past and Broadband (IP) telephony is the only way to go. And many communications providers will try to tell you the same. But the reality is that, whilst undoubtedly the world is developing, there is still a place for the most basic of analogue phone systems if that is what’s best for you.

We like to think of building a communications solution as being similar to crafting a handmade suit. Whether you choose a really expensive cloth, or something more cost effective, it will be created with the same level of care and expertise. Attention to detail and the assurance that it will be the perfect fit are the primary concerns. Technology is complex whatever your requirements and we know that an off-the-peg solution just isn’t going to do the job.

What we offer
At Advance Group we offer the full range, from analogue and digital, through IP hybrid to pure Voice over IP or even a hosted VoIP solution. Whatever we recommend, you can be sure that it will be right for your business now, but will also enable you to plan for its future as well. And not only that, your individual communications solution will be created to meet your specific business needs whether that’s a basic phone system for a small start-up business or a more complex solution with full IP capability for a remote workforce.

Our expertise
If you are considering a more complex communications system which will provide you with Voice over IP technology, you need to work with a company that truly understands the data networking world as well as the telecoms world. With pure VoIP, telephony ceases to be a standalone system but instead becomes another application that runs on your LAN. Which is why we always insist on carrying out a full network audit before we recommend this approach. Once we’re sure your infrastructure is up to the task, we can then start to build your handmade solution.

Supporting a mobile workforce
One of the key benefits of a VoIP solution is the ability to support remote offices and remote workers. Whether it’s another building a few miles away or a sales team that travel the globe, a system which includes IP handsets or IP soft-phones can deliver huge business benefits. Not only are calls made over the Internet free of charge, you can also make and receive calls anywhere in the world using your office DDI. And on top of this, our mobile data solutions will enable your field-based and home-working staff to have access to their email and to your company’s network from any location, using VPN technology.

Going ‘hosted’
Hosted VoIP is the buzz-phrase of the industry at the moment, but what does it really mean for you? It means no capital expenditure, no equipment on-site and a simple monthly per-user payment. This in turn enables you to have a flexible approach to your telephony requirements and allows for fast expansion and growth, or the ability to extend the life of existing systems which are being stretched to capacity.